Your Trusted Travel Companion Worldwide

Privacy Policy

Data Collection and Processing

Absolute Travel Assistance collects and processes personal data in accordance with GDPR and applicable privacy laws. We collect information necessary to provide travel assistance services including:

• Contact information (name, email, phone number)
• Travel details and emergency information
• Insurance and medical information when relevant
• Communication records for service quality

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for service improvement
• Legal obligations for emergency services

Data Sharing and Retention

Your data may be shared with:

• Insurance providers for claims processing
• Medical facilities for emergency care
• Government agencies when legally required
• Service partners for assistance delivery

Data is retained for 7 years for service records and legal compliance.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase data when no longer needed
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Contact Information

For privacy inquiries, contact our Data Protection Officer at [email protected] or +1 (212) 555-0847.

Terms of Service

Service Agreement

By using Absolute Travel Assistance services, you agree to these terms and conditions. Our services are provided on a best-effort basis to assist travelers in emergency and non-emergency situations.

Service Scope

Our services include:

• 24/7 emergency assistance coordination
• Travel insurance claims support
• Document replacement assistance
• Medical referral services
• Travel coordination support

Limitations and Disclaimers

We provide assistance and coordination services but cannot guarantee specific outcomes. We are not liable for:

• Actions of third-party service providers
• Government or regulatory decisions
• Natural disasters or force majeure events
• Pre-existing medical conditions

Payment and Fees

Service fees are clearly communicated before service delivery. Emergency services may be provided immediately with payment arrangements made subsequently. Refunds are provided according to our refund policy.

Termination

Either party may terminate services with reasonable notice. Emergency services in progress will be completed to ensure traveler safety.

Governing Law

These terms are governed by New York State law. Disputes will be resolved through binding arbitration.

Cookie Policy

Cookie Usage

We use cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device.

Types of Cookies

Cookie Management

You can manage cookie preferences through your browser settings or using our preference center above.

DMCA Policy

Copyright Protection

Absolute Travel Assistance respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe your copyrighted work has been infringed, please provide:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization
• Physical or electronic signature

DMCA Agent

Send DMCA notices to:

DMCA Agent
Absolute Travel Assistance
1247 Broadway Suite 3401
New York, NY 10001, USA
Email: [email protected]

Counter-Notification

If you believe material was wrongly removed, you may file a counter-notification with the same information requirements.

Repeat Infringers

We may terminate accounts of users who are repeat infringers of copyright.